An AI agent that handles reservation requests via text, checks availability, answers menu questions, and sends booking confirmations — like a 24/7 host.
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Restaurants lose reservations every day because the phone goes unanswered during rush hours, texts don't get replied to until it's too late, and online booking systems feel impersonal. Meanwhile, diners increasingly prefer texting over calling — but most restaurants don't have the staff to monitor texts alongside everything else happening in a busy service.
The Iris AI Restaurant Booking Agent handles all inbound reservation requests via text message, instantly and 24/7. When a diner texts to book a table, the agent checks real-time availability, confirms the date, time, party size, and any special requests (dietary restrictions, high chairs, outdoor seating), and sends a booking confirmation — all within seconds of the initial text.
Beyond reservations, the agent answers common questions about your menu, dietary accommodations, parking, dress code, and private event options. On the day of the reservation, it sends a reminder to reduce no-shows. And when cancellations come in, it automatically offers the slot to the next person on the waitlist, keeping your tables full.
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Restaurant Booking is just one of 22+ agent templates you can deploy.
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