An AI agent that identifies dormant customers, reaches out with personalized offers, and re-engages them before they churn — automatically.
Sign up and deploy this agent in under 60 seconds. No code, no setup.
Your agent starts working immediately — monitoring, acting, and reporting back.
Chat with your agent anytime. Adjust its behavior. Review what it's done.
Deploy once and let it handle the rest. Here's what this agent does for you:
Acquiring a new customer costs 5-7x more than retaining an existing one, yet most businesses have no systematic process for re-engaging customers who've gone quiet. Dormant customers represent trapped revenue — people who already know your product and chose it once, but drifted away for fixable reasons.
The Iris AI Customer Reactivation Agent automates the entire win-back process. It identifies customers who haven't engaged within your defined window, segments them by value and likely churn reason, and reaches out with personalized messages. High-value customers get special attention — personal check-ins and exclusive offers. Lower-tier dormant accounts get targeted discount codes or feature highlights based on their usage history.
Every interaction is tracked. The agent measures open rates, response rates, and conversion rates for each outreach strategy, and continuously optimizes its approach. Customers who re-engage are tagged and nurtured. Accounts that don't respond after multiple touchpoints are flagged for human review or gracefully archived.
Create your Customer Reactivation in under a minute. No credit card required.
Customer Reactivation is just one of 22+ agent templates you can deploy.
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