Recover abandoned carts before they're gone

Nearly 70% of online shopping carts are abandoned before checkout. That's not lost interest — it's lost revenue. Most cart abandonment happens because of unexpected shipping costs, comparison shopping, distractions, or simple hesitation. A well-timed follow-up recovers 10-15% of those carts, turning hesitant browsers into loyal, paying customers.

The Iris AI Cart Recovery Agent reaches out to shoppers 30 minutes after they abandon their cart with a friendly, personalized SMS. It's not a generic 'you left something behind' message — the agent references the specific items, answers questions about shipping times and sizing, and is authorized to offer targeted incentives (like a 10% discount or free shipping) to close the sale.

The agent handles the entire conversation naturally. If a shopper asks about return policies, sizing guides, or product comparisons, it responds instantly with accurate information. Every recovery is tracked with full attribution — you know exactly how much revenue the agent saved and at what discount cost.

Beyond basic reminders, the agent acts as an e-commerce concierge. It can handle objections, suggest alternative products if an item is out of stock, and collect valuable feedback on why the customer didn't complete checkout in the first place. This provides you with actionable insights to improve your overall checkout experience.

It integrates directly with Shopify, WooCommerce, Magento, and custom e-commerce engines, updating cart statuses and generating unique coupon codes in real-time. By utilizing the incredible 98% open rates of SMS compared to the declining performance of email, this agent ensures your abandoned cart campaigns deliver the highest possible conversion rates and return on investment. Stop letting qualified buyers slip away and start automating your cart recovery with an intelligent assistant that works around the clock.